Dear Property Managers,
Thank you for your interest in RenterReviewed.com. With over 4 years of experience building better online reputations for apartment communities RenterReviewed is multifamily's leader in reputation management.
Our proven service is successful building real and positive reviews on websites like Google Local and ApartmentRatings.com turning them into lead generators.
Additional benefits include a clean slate for reviews on your RenterReviewed listing and widgets such as a reviews feed that allows you to aggregate our RenterReviewed reviews to your apartment website. Click Here to see a sample reviews feed.
RenterReviewed can also host your property website (included with reputation management) which will get you found, and offer renters peace of mind. Google search Copper Terrace Apartments, www.copperterraceapartments.com is an example of a RenterReviewed.com hosted website.
How does it work? We ask your renters for reviews on an ongoing basis, so you get good reviews from renters that are happy as well as the negative ratings that occur organically. Because we only ask a renter for reviews once in their renter life cycle our service is very unobtrusive.
For more information about our service and reputation management please Contact Us.
Click Here to manage your listing.
"We have been using RenterReviewed.com for a few years and have had an amazing experience with Brandon and his team. On a weekly basis prospects will mention to us that they are touring our community due to our raving reviews. Not only has this increased our internet presence and SEO but it has increased our traffic at the same time. Thank you so much for providing us with a great service!" -Adena Mansback, Community Manager, City Gate Apartments
"I did not originally set up the Renter Reviewed site at Lakecrest, but I did at another one of AMC’s communities. We chose to use Renter Reviewed because they personally monitor all of the reviews that come in on their site. When someone writes a review, with our paid subscription, it is not automatically shown on the site. When the Renter Reviewed team receives a review, they look at it and decide whether or not to publish it. If it is inappropriate in any way, they will not post it. They will post valid negative reviews, however; such as if someone says that their dishwasher took over a week to be repaired and the maintenance or management team did not contact them about the repair. When they receive these negative reviews, they will contact me so that I can write a response to the review and explain what happened. They will post my response along with the negative review.
Another reason that we chose and like Renter Reviewed is that when residents write reviews to their sites, they don’t always post them to RenterReviewed.com. They post positive reviews on the residents behalf to Google reviews, ApartmentRatings.com, Yelp, and other third party review sites so that all of our reviews are consistent and positive.
The Renter Reviewed team is also very good at communicating with the on-site team to generate reviews on a consistent basis. Sometimes, if they receive a lot of reviews at once (if they market at one of our resident events or if we send out an email blast), they will hold some of the reviews and post them further down the road. Their goal is to have one to two reviews posted per month so that it looks like we are getting constant reviews and not a bunch all at once (where it would look like we were asking for them).
Renter Reviewed also monitors all of the review sites for us. They also provide us with promotions and print material to distribute to the residents. In the past, they have provided residents who write a review with a $5 Target gift card, per review on RenterReviewed.com, Yelp, ApartmentRatings.com, and Google reviews. I have been sending out emails at time of renewal to the residents promoting this. I have attached one of the emails that I send out.
The Renter Reviewed team is also a locator source for us. Apartments.info is a locator source that we have worked with in the past and the RenterReviewed.com site is directly linked into the Apartments.info website. This works well because when the locators are working with their clients, they can easily refer them to the RenterReviewed.com website.
We recently secured one lease and move in from the positive comments on ApartmentRatings.com (can you believe it?!)." Maegen Gutenkauf, Community Manager, Lakecrest at Gateway Park Apartments